At Purnell Body Shop, we understand that a collision can be a stressful and disruptive experience. That’s why we’re committed to making the repair process as smooth and seamless as possible. From the initial estimate to getting you back on the road, we’re here every step of the way. Here’s a breakdown of how we handle the collision repair journey to ensure your convenience and satisfaction.

Accurate and Transparent Estimates

The first step in our process is providing a detailed and transparent estimate. When you bring your vehicle to Purnell Body Shop, our skilled technicians perform a thorough inspection to assess the damage. We then provide you with a comprehensive estimate that outlines the necessary repairs and associated costs. Our goal is to ensure there are no surprises—just a clear understanding of what’s needed to restore your vehicle to its pre-accident condition.

Hassle-Free Rental Arrangements

We know that being without your vehicle can be a major inconvenience. That’s why we offer hassle-free rental car arrangements to keep you on the go while your car is in our shop. Our team can help you coordinate with rental agencies to secure a vehicle that meets your needs and fits your budget. Whether you need a compact car or a larger SUV, we’ll ensure you have a reliable ride during the repair process.

Expert Repairs and Quality Assurance

Once the repairs begin, you can trust our experienced technicians to handle your vehicle with the utmost care. At Purnell Body Shop, we use state-of-the-art equipment and high-quality materials to ensure your vehicle is repaired to the highest standards. Our team is dedicated to restoring your car’s safety, functionality, and appearance, so you can drive with confidence.

Throughout the repair process, we keep you informed of our progress. You’ll receive regular updates, and if any additional issues are discovered, we’ll promptly communicate them to you, along with any changes to the repair timeline or cost.

Comprehensive Final Inspection

Before we return your vehicle to you, we conduct a thorough final inspection to ensure that all repairs have been completed to our exacting standards. Our quality control team checks every detail, from paint finish to alignment, to make sure your vehicle is not only road-ready but also looks and performs as good as new.

Getting You Back on the Road

Once the repairs are complete and your vehicle passes our final inspection, we’ll contact you to arrange a convenient pickup time. We’ll go over the completed repairs with you, answer any questions you may have, and ensure you’re completely satisfied before you drive away. Our commitment to customer satisfaction means we’re always here to address any concerns you might have even after you leave our shop.

At Purnell Body Shop, we’re dedicated to making the collision repair process as straightforward and stress-free as possible. From the moment you step through our doors to the moment you drive away in your freshly repaired vehicle, we’ve got you covered every step of the way. Trust us to handle your repair needs with professionalism and care, so you can focus on getting back to your routine with confidence.